Information Management System

2. Quality Assurance Management Information System
MCA had a manual process of managing all licensed (registered and new registration) of medicine and medicine related products. Every batch of medicine or medicine related products to be imported into the country requires a permit. All these were done using paper based. The process was cumbersome and taking most of its staff time on dealing with licenses and permits and little time to monitoring existing products within the country and especially expired products. All licenses issued have an expiration period and must be renewed. Managing renewals and alerting importers can also be cumbersome when using a paper-based system.

2M Corp developed a workflow-based information system to manage the entire process. The system allows MCA to capture all of it information from the importers and licenses. Alert notifications implemented for expired products allowing the agency to know which of the importers brought in that product and making sure all pharmacies are informed of the expired products to be removed. Similar alert notification also implemented for expired license. Both the license holder and MCA are notified as the renewal period approaches.

The system has an applicant portal allowing institutions to go directly online and fill in the necessarily application forms at their convenient. The portal allows them to see the status of their applications and allowing them to submit additional documents if needed. All permits and licenses related to that institution can be seen on the portal. This allows MCA to also be able to concentrate on monitoring and evaluation aspects of their mandate.